Archive for April, 2011

The Making of a Foodie

Apr 16

Jeff and I were chatting the other day about the concept of being a foodie. It dawned on me that at some point this term became popular and something everyone knew, even though it isn’t even in the dictionary. Where did it come from and what does it mean I wondered? Well, the exact origin […]

Customer Service Part 2

Apr 11

So, what sparked my rant on customer service? Our recent vacation. We spent 2 weeks in Arizona and Las Vegas. We drove to and from and spent a couple of nights on the road as well. Our experiences with the vast majority of the places we stayed and ate at were tremendous. The Tropicana, which […]

The ABC’s of Customer Service

Apr 10

In my book, customer service is probably the most important job anyone can have. I maintain that a restaurant with just ok food but great service is always preferable than one that has great food but mediocre service. This goes for anything. A spa, a hotel, a retail shop, you name it. Most people will […]